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Latest News

Welcome to Maypole Health Centre- Drs Yap, Hughes and Michael

 Latest news:

Data Protection Notice

This practice complies with the General Data Protection Regulation 2016 and the Data Protection Act 2018.

We use your information to provide you with Health Care services, and share information with other organisations involved in your care.

The practice does this under Artilcle6(1) and Article9(2)(h) of the GDPR.

For further information see our Privacy Notice or our leaflet "How we use your information"

You are entitled to see what information we hold about you on request.


How we use your medical records

Important information for patients

This practice handles medical records in-line with the laws on data protection and confidentiality.

We share medical records with those who are involved in providing you with care and treatment.

In some circumstances we also share medical records for medical research, for example to find out more about why people get ill.

We share information when the law requires us to do so, for example, to prevent infectious diseases from spreading, or to check that the care being provided to you is safe.

You have the right to be given a copy of your medical record.

You have the right to object to your medical records being shared with those who provide you with care.

You have the right to object to your information being used for medical research and to plan health services.

You have the right to have any mistakes corrected and to complain to the Information Commissioner's Office. Please see the practice privacy notice, or speak to a member of staff for more information about your rights.

For more information ask at Reception for a leaflet or read further information on this website.

 

Drs Yap, Hughes and Michael: Patient Online Service

Practice contact details

Drs Yap, Hughes and Michael

Maypole Health Centre, 10 Sladepool Farm Road, Birmingham B14 5DJ

Telephone 0121 430 2829

Email address: imaypoleyap_sbpct@nhs.net

Practice website: www.dryapandpartners-maypolehealthcentre.co.uk

 

Current online patient services

Clinical software supplier EMIS Web

 

 

New CCG

The practice is a member of the  Birmingham and Solihull Clinical Commissioning Group (BSOL)

Contact details:

NHS Birmingham and Solihull CCG 
Ground floor, Bartholomew House
142 Hagley Road
Birmingham
B16 9PA

Tel. 0121 255 0700.
Fax. 0121 456 3464


E-mail: infobsc@nhs.net  or use our online feedback form.   

 

Requests may be made under the Freedom of Information Act (2000) to: bscccg.foi@nhs.net 

 

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Outcome of Patient Participation Group Meeting

 

 

 

Meeting Summary

PPG meeting 22.9.16

 

 

 

 

 

 

Wasted appointment

 

Number of patients who did not keep their appointments

The number of patients who did not keep their appointments last month was 111  and this is equivalent to over 8 clinics. Please be considerate for other patients who need the  appointments if you are unable to keep them. 

Thank you for your cooperation and being considerate for fellow patients

 

 

 

Did Not Attend Policy

 

 

  Drs Yap, Hughes and Michael

 

EXPLANATION LEAFLET

 

MISSED APPOINTMENTS

 

 

Due to the number of patients failing to attend for theirappointment this may mean that you may not be able to see the Doctor / NursePractitioner / Phlebotomist on the day that you wish to.

 

In an attempt to try and resolve this, the practice has developedthe following policy.

 

 

·       If you fail to attend appointments without informing us we willwrite to you asking if you could inform the practice if you are unable toattend your appointment.

 

 

·       If you fail to attend on 3 occasions without informing usthroughout a 12 month period for appointments you may be removed from thepractice list and asked to find an alternative GP practice.

 

 

Drs Yap, Hughes and Michael

DNA Policy Leaflet

June 2014

 

 

 

 

 

 
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